• Festivals of India – Members – Only Festive Stays offer is valid for Bookings from 26th September 2025 to 28th October 2025 for stays till 31st March 2026.
• The offer is inclusive of accommodation, daily breakfast & One Major Meal, 20% Savings on Food and beverages at restaurants during the stay, Inclusive of standard wi-fi and applicable taxes extra.
• 15% Savings on Food & Beverage does not apply to In-room Dining orders.
• This promotional rate cannot be used in conjunction with any other promotional offer or negotiated rate, including third-party.
• Reservations must be booked on the Festivals of India Offer to avail of the benefits.
• Limited rooms are available at the offer. Blackout dates will apply.
• Extra adults and children will be charged as per the hotel’s standard policy, applicable rates, and taxes.
• Taxes, applicable as per local regulations and government mandates, are extra and payable.
• Reservations exceeding 5 rooms on overlapping dates will be considered group bookings; the hotels reserve the right to refuse such bookings or apply special rates. In such a case, the group stay terms and conditions per hotel policy shall be applicable.
• Neupass Loyalty Program members can earn NeuCoins only on their eligible spends on bookings made via the brand website, Tata Neu app, IHCL central reservation office or hotel reservation office. Bookings made via any other mediums will not be eligible to earn NeuCoins.
• Each hotel reserves the right to refuse bookings that are not as per the Terms and Conditions.
• All the Terms and Conditions of the NeuPass Loyalty program, as available on https://www.tajhotels.com/en-in/neupass/ will apply.
• In case of a no-show, the hotel reserves the right to charge the room rate and taxes applicable for the duration of the stay on the credit card provided at the time of the booking.
• The reservation may be modified as per the predefined policy only. In case of modification, rooms and rates are subject to change based on availability.
• This promotional rate cannot be used in conjunction with any other promotional offer or negotiated rate, including third-party / AMEX vouchers.

Cancellation Policy:
• All bookings require 100% advance payment at the time of the reservation.

• For cancellation of reservation 14 days or less prior to arrival, cancellation charge equivalent to 100% of booking amount is applicable.

• For cancellation of reservation 15 to 21 day prior to arrival, cancellation charge equivalent to 50% of booking amount is applicable.

• For cancellation of reservation 22 to 28 days prior to arrival, cancellation charge equivalent to 25% of booking amount is applicable.

• For cancellation of reservation more than 29 days prior to arrival, booking amount is refundable and 0% cancellation charges are applicable.

Check In:
• Check in time is 14:00 hours & Check out is by 12 noon

• All guests are requested to show us a valid government issued photo identity proof (PAN Cards not accepted)

Additional Person & Child Policy:
• Children below 5 years of age: complimentary stay when sharing the same bed as the parents (upto maximum 1 child or 1 infant per room). The meals will be included as per the package booked.

• Children between 6 and 11 years of age: 50% discount off extra person charges

• 12 years and above: Charges for an adult applicable

• Package rate is applicable on single/double occupancy.